2024 Service & Shipping Targets
There are peak times during the year where sales volumes are high and wait times may be higher during those periods. Premier Pacific Seeds has developed service targets so that you have a delivery timeline for your order.
Customers will be asked for their requested shipment date at the time of order placement, recognizing that transit time may be 1 to 2+ days, depending on the area that the product is to be shipped.
- An order for stock items placed with Premier Pacific Seeds during business hours (8am – 4:30pm, M-F), will be shipped in 2-3 business days. Orders must be placed prior to 10 am to include the current day in the shipping timeline.
- Customers who need product urgently will be given shipping options to meet their needs. Product requested to be shipped sooner than two days will be charged a rush fee of $150. Customer orders must be placed prior to 10 am for same day shipping, though no guarantees can be made.
- If the desired product is unavailable, a substitute may be offered.
- Orders requiring partial bags (quantities ordered in less than a stock bag size), will incur an additional $10 per item
- Minimum order size is $350 or more.
Custom Mixed Items – Native and Non Native Seed Mixes
Custom, non-native seed mixes require a 300 lb minimum order size. Smaller amounts will be subject to a $150 custom mix charge. Custom native and/or wildflower seed orders require a $350 minimum purchase per mix. Lesser amounts will be subject to a $150 custom mix charge.
- Customers will be asked for a requested shipment date at the time of order placement, recognizing that transit time may be 1-2+ days depending on location.
- Orders containing custom forage, turf, reclamation, or private label mixes can be shipped in 5-10 business days upon customer request.
- Custom mixes containing native or wildflowers species can be shipped in 10-15 business days* upon customer request. ***Please note that native and wildflower species may need to be sourced to fulfill order, so wait times may be longer.
- In the event the desired product is unavailable, a substitute may be offered.
Thank you for your understanding as we strive to provide the best possible service.
***This policy and the associated service targets and charges are subject to change.***